The long lines at city hall during the open rolls period may now be a thing of the past.
After being ushered through the Louisiana House of Representatives and Senate by authors Rep. Jared Brossett, Rep. Neil Abramson, and Sen. Ed Murray, HB 69 yesterday became Act 72 of the 2013 Legislative Session.
The June 15 effective date means that the tax rolls will be open for inspection from Monday, July 15, 2013 – Thursday, August 15, 2013, or double the 15-day period New Orleans property owners previously had to dispute their property assessment.
“I’m grateful for the good work Rep. Brossett, Rep. Abramson, and Sen. Murray did guiding this bill through the legislature,” said Mr. Williams. “This is a strong step in the right direction to eliminating long wait times during the open rolls period. And if a property owner is still unable to see one of our appraisers or simply wants to bypass that step altogether, appeals to the Board of Review will be accepted from July 15 through three business days after August 15.”
Since taking office as the city’s single assessor in 2011, Assessor Williams has added a new customer service center to handle visits from property owners and their representatives, as well as provide a sophisticated website to disclose assessment information online.
“Our first priority was to bring property assessments to a standard of fairness with transparency,” said Mr. Williams. Mr. Williams said his staff will continue to focus on customer service improvements throughout 2013 now that 85 percent of the city’s properties have been reassessed. “We continue to try and find creative new ways to improve the quality of interaction property owners have with our office, whether in person or online.”